20+ Retail workers who had exciting days on the job: 'He actually told you that?!'

Author image for Remy Millisky
Remy Millisky • Writer and Editor
Jul 24, 2025 11:00 AM EDT

Retail work is mostly 364 days that are all the same… and then one that's so exciting, you'll never forget it. 

Unforgettable days can be good or bad, as the retail workers below can tell you. One sandwich shop worker's worst day involved making 14 sandwiches, during lunch rush, for the world's slowest orderer. A different person had a memorable day trying to explain the concept of "10% off" to a customer who just couldn't comprehend it. And someone else accidentally locked a customer in a dressing room while they took their 15-minute lunch break, and sadly got fired for it. 

At least on these days of craziness, the retail workers weren't bored! Check out a bunch of great stories below (and definitely don't skip the "dentures story," or the stories from a person who had a bird living in their store for 2 years straight). 

Next, read about some people whose coworkers are driving them berserk, like one person who admitted, "It was easily the worst shift I ever had." 

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  • 01

    "[Employees] who worked in retail, what are your 'you can't make this up' stories?

    Whitealroker1 Target we have a "code yellow" for missing kids. Whole team drops what they are doing and we all help. Usually child is found within minutes. One case on a slow night the missing boy, 10, could not be found. Parent is frantic and getting more frantic. "Would he have gone to the car on his own?" I offer.
    via u/Whitealroker1
  • 02
    Which got me screamed at about he would never and he's been kidnapped and I'm not taking things seriously. He had gone out to the car on his own.
    via u/Whitealroker1
  • 03
    TheNutsFlush21 Best buy. Lady comes in with a 10% off coupon and asks me how much it'll get her off on an $80 antenna. I explain $8 to which she is surprised, and angrily picks the $50 one. While ringing her up she asks why the antenna is $45 and when I explain how 10% off works again, she replies "I thought you said $8".
    via u/TheNutsFlush21
  • 04
    italiangel24 I once accidentally locked a pregnant woman in the store to take my break. I was working the store in the mall alone and we had just had a rush. Everyone cleared out I locked the gate to take my dinner break. When I came back 15 minutes later, a security guard was trying to figure out how to get her out.
    via u/italiangel24
  • 05
    Apparently she was in the fitting rooms and I didn't realize it. She was so mad, naturally, and let me know she was going to complain to corporate. I called my manager after she left to own up to my mistake before she heard from the customer. Later the customer called me after she calmed down and let me know she wasn't going to tell on me and asked me to be more careful next time.
    via u/italiangel24
  • 06
    The manager let me go the next day due to my own admission.
    via u/italiangel24
  • 07

    This customer tried one of the oldest tricks in the book

    whatingobsname Worked customer service at well known superstore. A few times I had moments of just complete brain shutting down shock at some of the sh people tried to pull. The most memorable was coming back from break I'd go through all the clothing areas to avoid customers. I went around a corner and bumped into a lady in the
    via u/whatingobsname
  • 08
    shoe aisle with an armful of boxes. I helped her pick up the boxes she dropped and went back to the service counter. About 3 minutes later that same woman walked up, put the boxes on the counter and said she'd like to return them. I kind of stopped and stared at her. I told her I just saw her bring them directly from the floor over to here.
    via u/whatingobsname
  • 09
    She repeated she wanted to return them. I didn't get paid enough to argue so I keyed in the code for a manager, made the return for her (like $200 on a gift card) and off she went. The manager and loss prevention got her before she made it out the door. Another time two guys came in to pick up a moneygram. He showed a Cali license so I asked what he was doing
    via u/whatingobsname
  • 10
    all the way in Iowa. He told me he was on the run from the law. I just laughed and dismissed it as a joke. 20 minutes later a guy in a Hawaiian shirt and cargo shorts cuts to the front of the line puts a badge down and tells me he's a U.S. Marshall. I told him I thought the guy was joking about being on the run and the Marshall says "he actually told you that!?"
    via u/whatingobsname
  • 11
    Anyways they pulled me to go speak with the store manager so he can let her know they will be arresting the guy as soon as he leaves the store. I ask if I can watch and the Marshall says sure why not and the store manager tells me to get my a back to work lol didn't get to see it go down
    via u/whatingobsname
  • 12
    YELLOW_TOAD Was working retail at a Sam Goodies record store many years ago and training a young girl at the cash register. She was very quiet and shy. It was her first job ever and she was very very nervous. An older gentleman came up to the counter with a cassette tape that he was very excited about.
    via u/YELLOW_TOAD
  • 13
    Apparently he had been looking for it for quite some time and had finally found it at our store. In his excitement, as he spoke, his dentures popped out of his mouth, bounced across the counter, and hit this young trainee right in the waist.
    via u/YELLOW_TOAD
  • 14
    She let out a screech, threw her hands in the air, and jumped backwards about 5 ft. The old gentleman yelled "Aww Thit"... reached across the counter, grabbed his dentures and popped them. right back in. The whole event took about 3 seconds.
    via u/YELLOW_TOAD
  • 15
    It was hilarious ....but this young girl was just shaking like a leaf and in disbelief of what had just happened to her. It was hilarious.
    via u/YELLOW_TOAD
  • 16
    Flashy_Watercre... My first job other than babysitting or casual household labor as a teenager was at an antiques store. Mostly I just came in after school to dust and vacuum, help with heavy lifting, etc. But if the owner had an errand, I was fully in charge. It was quite a nice job.
    via u/Flashy_Watercress398
  • 17
    One afternoon, a lady came in to shop. She brought her notebook, and borrowed my measuring tape when she found a dining room table that suited her style. "I would like to order this table, but 4 inches longer." Um... "Ma'am, we aren't sourcing our European antiques from a workshop, you know? I can
    via u/Flashy_Watercress398
  • 18
    refer you to someone who could build a reasonable facsimile to your specifications, but there's literally no way for me to order what you want." An absolute sh fit was thrown. Apparently, she called my boss the next day. Boss suffered no fools, didn't need money, and only opened the shop because
    via u/Flashy_Watercress398
  • 19
    her husband retired and boss didn't want to stay home with him all day. I don't know exactly what was said on the call, but I got a $20 slipped into my hand - the way grandmothers do it - when I got to work that afternoon. "Baby, you earned this for putting up with that old b
    via u/Flashy_Watercress398
  • 20
    And $20 was real money circa 1985!
    via u/Flashy_Watercress398
  • 21
    Delsym_Wiggins 2 ladies were doing a bold shoplifting spree..city police were at every store exit, waiting for them to leave the premises. Store security was tracking them thru the store. We were told to leave them totally alone if they came into our area. Sure enough, here they came into my area.
    via u/Delsym_Wiggins
  • 22
    One woman was pushing a stroller with a little boy in it, approximately 2 years old. The other one was pushing of those old-fashioned baby carriages (like from the 1920s) with a blanket thrown over it. I heard later that someone had asked her about her baby, and she said it had breathing problems and needed privacy, thus the blanket over the entire carriage.
    via u/Delsym_Wiggins
  • 23
    They shopped all 3 floors of our store, filling up the carriage, any room in the stroller, and filling girdles under their clothes, getting physically larger the more time they spent in the store. They finally attempted to return to their car with $5000+ worth of merchandise and we're stopped by police.
    via u/Delsym_Wiggins
  • 24
    Rumor has it they even had 16 pairs of earrings stuffed into their underpants. The baby that has breathing problems was revealed to be a plastic baby doll.
    via u/Delsym_Wiggins
  • 25
    robo-dragon Not me, but a story from my sister who's not on reddit. She worked at a craft store for her first job out of high school. One day, they had a bird in their store. No one could catch it, it would always fly away and perch on a high place in the store out of reach. It was in there for a couple days when it finally got too weak to fly very high anymore. My sister
    via u/robo-dragon
  • 26
    finally was able to approach it and offered it water and it drank it out of a bottlecap. My sister grabbed it and put it in a small cardboard box so it could rest and regain its strength for release. She put the box in the break room and wrote on it "DO NOT OPEN! BIRD INSIDE!" Later that day they were in the break room and one of her coworkers walked in and opened the box, releasing
    via u/robo-dragon
  • 27
    the bird again. My sister asked her why she opened the box and she replied that she thought it was a prank or something. Thankfully the bird was only confined to the break room and my sister caught it again and immediately released it outside and it flew away. "DO NOT OPEN! BIRD INSIDE!" became a meme among her friends and coworkers. Emails with "DO
    via u/robo-dragon
  • 28
    NOT OPEN" attachments that was just a goofy bird picture or gif, actual boxes with "Do not open" on them that contained stuffed bird toys or bird figurines. She left that job some months later, but she left an impact!
    via u/robo-dragon
  • 29
    SleeplessBlueBird Had a lady come in, disgusted at the state of the store (she was on her hands and knees looking under the racking), she left and came back with plastic bags, gloves, a mask, and cooking tongs. She proceeded to start pulling dust bunnies out from under the permenant racking.
    via u/SleeplessBlueBird
  • 30
    She asked for a broom, to which ai politely obliged. End of the day (store closing), I walked her out and thanked her for bringing this to our attention. Never saw her again. Manager called me an a hole for letting her go on like that. She wasn't bugging anyone and she seemed calmer the more she did this. The whole thing went on for about 3 hours.
    via u/SleeplessBlueBird
  • 31
    Teddy Bear Toons I started working when my store was very understaffed. So understaffed that the managers were doing cashier work. I had to use the restroom once in the middle of my shift, and apparently while I was in there some Karen got in a snit with the manager at the register.
    via u/Teddy Bear Toons
  • 32
    So I come out of the restroom to catch the tail end of the argument. Important to note here is that managers and cashier's wore different colored shirts, and it was just me and a bunch of managers that day. So I come out from the back, in shirt that is colored different from everyone else at the counter, and the lady locks onto me. She starts
    via u/Teddy Bear Toons
  • 33
    lecturing me, a cashier, about keeping my employees in line, making sure they respect customers, all that jazz. She's telling me to discipline my managers, in particular my boss, who she was arguing with. Finally she runs out of air, and leaves in a huff. I look at my boss, he looks at me.
    via u/Teddy Bear Toons
  • 34
    "She thought I was the manager." We both bust out laughing... and the lady comes back inside, screaming about us thinking she was a joke. We deescalate, I apologized and she leaves, but I never forgot about that.
    via u/Teddy Bear Toons
  • 35
    EatinCheese Pizza While scanning groceries, I hear a loud commotion, which included a shopping cart colliding into the service desk and two people rushing out of the store. My manager comes around shaking her head and I couldn't help but to ask what happened.
    via u/EatinCheese Pizza
  • 36
    Apparently, someone stole a display model of a microwave and tried to return it, saying that "they bought a faulty microwave" but didn't have a receipt or even the box it came in. My manager had heard about the theft earlier in the day and squinted her eyes at the
    via u/EatinCheese Pizza
  • 37
    story about how this microwave had no cord and was extremely light to pick up, leading her to ask straight out if they were the ones who stole the microwave-hence them storming out of the store pretty quick.
    via u/EatinCheese Pizza
  • 38
    Justin_inc I worked at Walmart in the auto center. Got pulled into the manager's office one day, and was told I was being written up for working on my own car. I didn't. So I obviously argued with them. Turns out I worked on a guy's car who has the exact same name as me.
    via u/Justin_inc
  • 39

    I bet you know exactly what store this is if you grew up in the early 2000s

    Confidence_Man2 I worked at a retail store at the mall for a winter break in college. They are known for selling bachelorette party stuff and crop for your dorm room. They had recently been bought out by a larger company and change their inventory system. Whenever a product was sold, they would ship four more of the
    via u/Confidence_Man2
  • 40
    exact product. The problem was that they had a sale on lava lamps just before Thanksgiving. In the weeks leading up to Christmas, we had lava lamps stacked floor to ceiling and in the back room. We didn't want them there and we also didn't want to sell more too.
    via u/Confidence_Man2
  • 41
    I had to go back to college after the break so I'm not sure if/when the inventory system was fixed and what they ended up doing with hundreds of lava lamps.
    via u/Confidence_Man2
  • 42
    XLandonSkywolfX I work at subway, so the fast food equivalent. Important context, my store operates on a military base, meaning we do 3-6x more business than an average subway does on any given. day. Our lunch rush might be 150 units for the peak hour, whereas a normal store might make 35-60 depending on the store.
    via u/XLandonSkywolfX
  • 43
    A few months ago, we had a guy come in just before the start of lunch rush and begin his order while it was still slow. After completing it, he began to order another sandwich, then another, then another. The line was beginning to form. He reached sandwich number 13, meaning that by this point the entire store is full of people waiting (50+ in a thempark-style queue)
    via u/XLandonSkywolfX
  • 44
    and all 13 sandwiches lined up on the cutting boards. His 14th was his last. When he finished that, he got over to the veggie side and had no clue what he wanted on any of them. Each one was for a different person. It's worth mentioning that this was what I will delicately refer to a somewhat... challenged individual. In this situation, that meant constantly trailing off and
    via u/XLandonSkywolfX
  • 45
    getting distracted throughout the entire ordering process, significantly extending things. After multiple texting and phone call sessions and some serious study of his disorganized order write down sheet, he manages to complete the vegetables. The line is out the door by this point. He comes to the end of the line where we are
    via u/XLandonSkywolfX
  • 46
    about halfway done bagging. his sandwiches, only to start angrily telling us that he was each individual name written on the stickers of the sandwiches, our 1-14 numbers just weren't enough. I can't remember any of the specific names, but every single name was an extremely weird out of pocket nickname (like something that could never
    via u/XLandonSkywolfX
  • 47
    possibly be in a birth certificate). I think one may. have been "Smiley." Once that is finally done, he approaches the register. I sh you not, this is the "can't make this up" part, this f pulls out a rubber banded stack of credit cards as thick as a deck of playing cards and informs us that he intends to pay for each and every
    via u/XLandonSkywolfX
  • 48
    sandwich individually, one to each card. No, they were not in the order he placed them. Ultimately, this clown cost us quite a lot of business in the form of walkouts and took about 30 minutes to move through the system. Our lunch rush was a horrific nightmare because of how backed up we were without ever having had a fair chance to get off the
    via u/XLandonSkywolfX
  • 49
    ground. I implore you, do not do this. Every aspect of this could and should have been done better. He should've had everything written in order. He should've informed us of the quantity of his order to begin with. He should've had the vegetables written out properly. He should've numbered the sandwiches on his paper so we didn't need names. He should've
    via u/XLandonSkywolfX
  • 50
    paid with one card and had everyone PayPal him. It's not fair to put all of that on us and completely trainwreck the next 4 hours of 7 peoples shifts because you're too lazy to plan. End of rant.
    via u/XLandonSkywolfX
  • 51
    *
    via Andy Quezada For Unsplash+

    The image does not depict the actual subjects of the story. Subjects are models.

  • 52

    How strange

    Frankers95 A customer once refused to buy granola from me because I'm not vegan. The granola was vegan, but I, a salesperson who had nothing to do with making it, was not. They said it was against their morals.
    via u/Frankers95
  • 53
    imagine_enchila... I work as an optician, and (quite recently!) had a client come in for a "check up" (at the optometrist's, for sight). His eyesight was about -3.50 and -8.00 (those who wear glasses know that this is bad news). He shrugged and said "ah! Will do. Been working as a truck driver with this vision and I see great!" (he doesn't wear glasses).
    via u/imagine_enchiladas
  • 54
    Me and my colleagues thought about asking for his work schedule to know on which days we shouldn't leave the house...
    via u/imagine_enchiladas
  • 55
    Zaldn I was a Manager of a Toys R US Electronics section. So many crazy stories. Off the top of my head; 1. At the end of the night, I'd have to print out the Console Count. How many we had at the start of the day, how many sold, how many left. The list had Video Game Consoles,
    via u/Zaldn
  • 56
    Tablets, iPads/iPods, and Cameras. I would do my count, call over the Store Front Manager to double check, then the SFM would unlock the Electronic Closet to finish the count. The Closet had at least 2 Security Cameras, and you had to be watched while there as well.
    via u/Zaldn
  • 57
    We were HEMORRHAGING Nintendo 3DS and Apple Products. My counts would look like "Day started with 37 Nintendo 3DS. Zero sold today. 22 Remaining" but the only people with the Key to the Electronics Closet were the SFM and Store Manager. Turns out, the Store Manager would turn off the cameras, sneak into the closet, and stuff his jacket.
    via u/Zaldn
  • 58
    Watched him get escorted out by the Police and never saw him again. 2. On Black Friday, two new hires worked the front counter together. With every purchase, they would ring a $5 Gift Card with the order, and pocket it. They were both escorted out by the Police around 4am, and my manager said it was over $1k each in gift cards.
    via u/Zaldn
  • 59
    3. A group of guys casually walked to the Sports section, ripped a bunch of Basketballs out of their packaging, and ran out at max speed holding as many as they could. I have more!
    via u/Zaldn
  • 60
    [deleted] I worked in a garden centre for a few years. There was a lady who'd come in once a year to drop hundreds on plants and plant accessories. She always refused the free delivery so it was down to me to somehow fit all of that sh into her Fiat 500. The boot
    via u/[deleted]
  • 61
    was loaded with compost and the rest of the car looked like a plant pot on wheels. Took nearly an hour each time, it would have been so much simpler and safer for her to just take advantage of free delivery.
    via u/[deleted]
  • 62
    Malnurtured_Snay Working at a Borders in downtown DC (18th & L). I was at the Info desk during the rollout of the proprietary e-reader and was wearing a "eReader Certified" badge.
    via u/Malnurtured_Snay
  • 63
    An old lady came up to ask a question, saw the badge, stopped mid sentence and said: "oh. How nice. You can read." Turned and left the store. My manager and I were cracking the f
    via u/Malnurtured_Snay
  • 64
    Cheezburger Image 10533295104
    via Jordan González For Unsplash+

    The image does not depict the actual subjects of the story. Subjects are models.

  • 65
    panasonicyouth84 Was working in a major hifi retailer in tv/stereo sales. I had an older customer come in with her daughter and buy a cheap TV/DVD player combo. She haggled as hard as should could and just to get rid of her I gave her a really sweet deal, probably made about $3 commission off the item.
    via u/
  • 66
    She then proceeded to harass myself and other staff members for months, claiming that the DVD player inbuilt into the TV was scratching her DVDs. She demanded we replace all her DVDs and give her a brand new TV. She bought a few DVDs in as "proof" and it was clear as day she had scratched them herself (really brutal scratches). After much deliberation we replaced the TV, BUT, only
    via u/
  • 67
    with one condition, I would have to go to her house and install it for her. It was like something out of a horror movie. She had the worst house on a nice street, it was filled with rubbish and stuffed animals. I felt like, this is it, she's gonna murder me. I got it installed so fast that I'm pretty sure I didn't do it correctly.
    via u/
  • 68
    A month later I got transferred stores, and thankfully a mate of mine took my place, so when she came back in looking for me, he told her I'd quit and didn't work for the company anymore. She then demanded my phone number. That was 12 years ago, and I still get the ick thinking about it.
    via u/
  • 69
    Cautious-Market... Worked at an athletic sports store. This lady came in looking for "black Nikes with the white swoosh" She would not give me anything else, where she saw them or even what the person was doing in them.
    via u/
  • 70
    She insisted I knew what they were I showed her our wall and I'm like "most Nikes come in black and white, I'm not sure what I can do but show you our shoes.
    via u/
  • 71
    lynn620 Back in late 90's I was a cashier at a big box store. Had an elderly regular who was a menace. I rang up all her stuff and she refused to write me a check until I balanced her checkbook. I quickly balanced it and got her out of my line. Fifteen or so years later I am shopping
    via u/
  • 72
    and hear a customer screaming at a cashier because she forgot her debit card pin number and it was cashier's fault. As I passed i realized it was same lady still being a pain in everyone's ass.
    via u/
  • 73
    Actually_not_a_... My first shift at the grocery store I'm working at: a man wants to buy potatoes, and the sign says like 1kg for $1. This absolute dumba takes 2-3 kgs and has the nerve to get angry at me when they don't cost $1... The floor manager had to come out and explain (very condescendingly) how prices work to that a hole old man.
    via u/
  • 74
    Subject_Ad7956 Worked at Walmart, the first wic order I ever did had 8 cans of tuna, this was when wic was still on check form so you had to fill all of it at one time. The lady with the check had 9 cans of tuna, when I explained to her she had one to many cans but that was perfectly fine it's
    via u/
  • 75
    just one wasn't going to go through on her wic check and she would be responsible for the cost she looked me de d in the eyes and said "NO 4+4 is 9 use your what? fingers" ummmm
    via u/
  • 76
    bentnotbroken96 Had a woman berate me for 5 solid minutes about why I was working on Christmas day. I finally said "because of people like you that can't plan ahead. " She abruptly left. I didn't tell my manager for a year. Never heard about a complaint.
    via u/
  • 77
    StrangeCards Was working the cash register at a card shop. 3 kids each about 15ish years old walk in and buy a booster pack each. The last one pays with cash but is about 25 cents short. He lets out the disgusted- teenager sigh and asks, "can I have a quarter?" I was confused and told him no.
    via u/
  • 78
    We then have a long conversation about how he needs the quarter to pay for the booster pack, I tell him that's not how a store works. He finally sighs and says, "fine I'll just use my store credit." THIS KID FIGHTS WITH ME OVER A QUARTER FOR 3 MINUTES WHEN HE
    via u/
  • 79
    HAD $20 IN STORE CREDIT THE WHOLE TIME. He bought his booster pack, opened it, and dropped the wrapper on the floor in front of me...
    via u/
  • 80
    Gooddaychaps I was working at Sheetz (gas station with a built in fast food type thing) and was training this new guy how to put orders in the bag and call out the number. That was the whole position; put the food in the bag, with napkins, call number. Can't f this up right? Important detail, the only two bags we had were red
    via u/
  • 81
    plastic shopping bags, like grocery bags, and small brown paper bags for small orders. Well someone ordered a pizza, which were personal size, and after cooking we cut them into four pieces. and put them in the little paperboard box. So I do all that and hand him the box and tell him which order it was and just assumed common sense would tell
    via u/
  • 82
    him it goes in the plastic bag and not the paper one. About 5 minutes later a guy comes up and says "hey man...uh...can I get another one? The pizza toppings slid everywhere and it's a mess" I look at what hes holding and it's a misshapen paper bag standing upright. I was dumbfounded for a second trying to grasp the fact that the new guy left to his own devices opted to shove the
    via u/
  • 83
    pizza box vertically into the paper bag and hand it out, instead of putting it in the plastic bags that were closer to him than the paper ones. The lack of common sense was truly astounding. He left like later that night or the next day without saying anything. I felt bad for him but like man. I hope he found something that he's good and happy at though.
    via u/
  • 84
    Cheezburger Image 10533295872
    via Mediamodifier on Unsplash+

    The image does not depict the actual subjects of the story. Subjects are models.

  • 85
    I_hate_all_of_ewe Used to work at Domino's. A drink guy called and tried to order beans. He ended the call with a "f you" as soon as I informed him as to Domino's Pizza's lack of beans.
    via u/
  • 86
    polluxtroy I worked at an Apple Store and had a lady argue with me and ask for my manager because I assured her that her MacBook didn't actually back up her data to the 60W power brick that she used for charging her Mac.
    via u/
  • 87
    tastycrumpets When I worked at a mobile carrier store, I had an elderly customer call who asked if we had a particular iPhone in stock. I said I'd be happy to take a look in the back, what was she looking for?
    via u/
  • 88
    She asked me to check for an iPhone SE and to - I kid you not check all the - serials on the box because she was "allergic to the number 8." ...I checked and we did not have a hypoallergenic iPhone in stock.
    via u/
  • 89
    [deleted] My coworker did a refund on legos, But it wasn't legos in there anymore all the Lego bags were filled with rocks
    via u/
  • 90
    white1ce I worked at a cell phone store many years ago. I was selling this lady a cell phone and going over everything including the home charger. She stopped me and told me the home charger wouldn't work. I asked what she meant and she told me it wouldn't work because she has an apartment not a home. I couldn't believe it.
    via u/
  • 91
    Frizbiskit I live in Canada and used to work in produce for a local loblaws grocery store in my town. I have a few stories that I'll make a short list of
    via u/
  • 92
    • A coworker burst his eardrums after filling a 2 liter bottle with dry ice from the ice cream shipment and water. He sealed the cap in the produce cooler. He just stood right beside it when it went off. The cashiers upfront thought someone dropped a pallet on the floor in the back. It was a very soundproof cooler
    via u/
  • 93
    • a sparrow got in and was stuck in the store for 2 years. It got very fat and would have to circle to get up to its nest in the rafters.
    via u/
  • 94
    • 8 cashiers got fired and taken to jail for theft. They were all running a scam by re scanning coupons called superbucks the gas station in the parking lot would print out. Customers would use them but they could be re scanned infinite times. They got caught after some tvs were in the system paid for entirely by superbucks
    via u/
  • 95
    RaySizzle16 I was at Walgreens as a shift lead. My pharmacy tech called me to help with a customer. As I arrive this old women is chewing out my tech. I ask if I can help in any way. "They won't accept my credit card." I maintain eye contact with this woman and ask her to
    via u/
  • 96
    explain why while I walk to the door to get into the pharmacy. "Oh so now you won't help either?!" "Ma'am I'm here to help I just need to get in to access the computer and see what the issue is." I set up the POS and ask her to insert her card (it has a chip). She swiped it. Does
    via u/
  • 97
    not work. I ask her to insert it. She puts the non chip end in. I ask her to insert the chip, she puts it facing the wrong way. I reach out and say "let me help." "DONT YOU DARE TOUCH MY CARD." "I apologize ma'am, I was just trying to help you get the card in the machine correctly."
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  • 98
    "Well I swiped it, why won't you accept it?" "Ma'am you aren't inserting the card correctly, you cannot swipe it."
    via u/
  • 99
    Proceeds to try swiping it a dozen more times. Then tells me to do it. I position the card correctly and then tell her to push it all the way in, as I am not allowed to. "Oh so now you won't even help me!?" She then storms off calling. me and the tech various unpleasant names.
    via u/

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